1. Introduction
Although TasmanvordProTech is based in Australia, we are committed to complying with the General Data Protection Regulation (GDPR) for visitors and customers from the European Union (EU) and European Economic Area (EEA).
This page explains your rights under GDPR and how we protect your personal data.
2. Data Controller
TasmanvordProTech is the data controller for personal information collected through our website and services. Our contact details are:
TasmanvordProTech
Level 3, 142 Adelaide Street
Brisbane QLD 4000
Australia
Email: [email protected]
3. Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contract: When processing is necessary for the performance of a contract with you (e.g., programme enrolment).
- Legitimate Interests: When processing is necessary for our legitimate interests, provided these are not overridden by your rights.
- Legal Obligation: When we need to process data to comply with a legal requirement.
4. Your GDPR Rights
If you are located in the EU or EEA, you have the following rights regarding your personal data:
4.1 Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.
4.2 Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
4.3 Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw consent.
4.4 Right to Restriction of Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
4.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
4.6 Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
4.7 Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making in this manner.
5. International Data Transfers
As we are based in Australia, your data may be transferred to and processed in Australia. We ensure that any such transfers comply with GDPR requirements by implementing appropriate safeguards, including:
- Standard contractual clauses approved by the European Commission
- Ensuring adequate data protection measures are in place
6. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected. When determining retention periods, we consider:
- The nature and sensitivity of the data
- The potential risk of harm from unauthorised use or disclosure
- Our legal obligations
- Whether the purpose can be achieved through other means
7. Data Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest where appropriate
- Regular security assessments
- Access controls and authentication measures
- Staff training on data protection
8. Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. If the breach is likely to result in a high risk to your rights, we will also notify you directly.
9. Exercising Your Rights
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
We will respond to your request within one month. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.
10. Right to Lodge a Complaint
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. If you are in the EU, you can contact the data protection authority in your country of residence.
11. Updates to This Notice
We may update this GDPR compliance notice from time to time. We will notify you of any significant changes by posting a prominent notice on our website.