1. Introduction
TasmanvordProTech ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website electora-force.com or use our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide when:
- Filling out enquiry or enrolment forms
- Subscribing to our newsletter
- Contacting us via email or other means
- Participating in our programs
This information may include:
- Name (parent/guardian and student)
- Email address
- Postal address
- Student age and school information
- Program preferences and enrolment history
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process enrolments and manage program participation
- Communicate with you about programs, schedules, and updates
- Respond to enquiries and provide customer support
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in operating our website and services
- When required by law or to protect our legal rights
- In connection with a merger, acquisition, or sale of assets
- With your explicit consent
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Enrolment records are typically retained for seven years after the last program participation.
7. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
8. Children's Privacy
Our services are designed for teenagers aged 13-18. We collect information about minors only with parental or guardian consent. Parents and guardians may review, update, or request deletion of their child's information by contacting us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
TasmanvordProTech
Level 3, 142 Adelaide Street
Brisbane QLD 4000
Australia
Email: [email protected]